Retail Customer Service Supervisor Jobs in Kuwait

Job Detail:

Company Name: Ali Abdulwahab Al Mutawa Commercial Co.
Job Role: Retail Customer Service Supervisor Jobs in Kuwait
No. of Vacancies: 20
Location: Kuwait City, Kuwait
Salary: 320 KT – 580 KD/Month with free food accommodation
Job Type: Full-Time / Part-Time
Experience: 1–2 Years in related field
Nationality: Any
Benefits: As per Kuwait labor Law
Country: Kuwait

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Retail Customer Service Supervisor Jobs in Kuwait

Job Description:

Ali Abdulwahab Al Mutawa Commercial Co., a leading retail firm, is trying to find a devoted and skilled individual to join our group as a Retail Customer Care Supervisor. In this crucial duty, you will certainly lead the customer service team, making sure phenomenal solution delivery and enhancing the general customer experience. Retail Customer Service Supervisor Jobs in Kuwait.

Job Responsibilities:

  • Oversee and handle the daily procedures of the retail customer service division.
  • Train and create customer support agents to provide superb solution to clients.
  • Display consumer interactions, making certain high quality and adherence to business policies.
  • Manage rose customer questions and grievances, seeking resolutions quickly.
  • Work together with various other departments to resolve client problems and enhance solution procedures.
  • Evaluate customer feedback and execute improvements to enhance consumer contentment.
  • Ensure that customer support representatives have the needed info and devices to aid clients efficiently.
  • Create and preserve records on customer care metrics, offering searching for the monitoring.
  • Remain informed regarding item knowledge and company policies to offer precise info to clients.

Education and Qualification:

  • Bachelor’s degree in Business, Marketing, or a relevant field.
  • Tried and tested experience in a customer care managerial function, preferably in the retail sector.
  • Strong management and communication skills.
  • Outstanding problem-solving and decision-making capacities.
  • Proficiency in customer care software and Microsoft Workplace.

Salary & Advantages:

  • Competitive wage based upon experience and credentials.
  • Health and oral insurance coverage.
  • Yearly leave and public holiday privilege.
  • Worker discount rates on firm items.
  • Opportunities for expert growth and job development.


Join With Ali Abdulwahab Al Mutawa Commercial Co. as a Retail Customer support Supervisor supplies an amazing possibility to lead a vibrant team and add to the business’s commitment to extraordinary customer support. Be part of a firm that values advancement, consumer satisfaction, and continual renovation.

Exactly how to Apply:

Interested candidates are encouraged to submit their resumes and cover letters via the Ali Abdulwahab Al Mutawa Commercial Co. professions portal on our official website. Retail Customer Service Supervisor Jobs in Kuwait.


Q: Is prior experience in the retail market needed for this function?
A: While experience in the retail sector is liked, prospects with solid customer support supervisory experience in other markets will be thought about.

Q: What procedures do the business take to ensure superb customer service?
A: Ali Abdulwahab Al Mutawa Commercial Co. highlights thorough training, normal responses sessions, and continual renovation efforts to ensure excellent customer service criteria.

Q: Are there chances for job advancement within the business for Client service Supervisors?
A: Yes, the firm is dedicated to the professional advancement and growth of its employees, offering chances for profession advancement within the organization.

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