Guest Service Agent job responsibilities

Job Detail:

Company Name: Jumeirah Al Qasr
Job Title: Guest Service Agent job responsibilities
No. of Vacancies: 2
Location: Madinat Jumeirah – King Salman Bin Abdulaziz Al Saud St – Umm Suqeim – Dubai – UAE
Salary: AED 2500 – AED 7500/Monthly, with free food accommodation
Employment Type: Full-Time / Part-Time
Experience: 1–2 Years in related position
Nationality: Any
Benefits: As per UAE labor Law
Country: United Arab Emirates

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Job Description:

As the proprietor of Jumeirah Al Qasr, an opulent resort in the heart of Dubai, we are thrilled to introduce chances for Visitor Solution Agents to join our distinguished hospitality team. The duty of a Guest Service Representative is necessary in producing a cozy and inviting environment for our guests. We are seeking individuals with outstanding interaction abilities, an interest in hospitality, and a commitment to providing a phenomenal solution. Guest Service Agent job responsibilities.

Job Responsibilities:

  • Welcome guests upon arrival with a pleasant and expert demeanor.
  • Help guests with check-in and check-out procedures efficiently.
  • Give details about the resort’s facilities, solutions, and local destinations.
  • Deal with visitor queries and requests immediately and favorably.
  • Coordinate with other resort departments to make sure visitor requirements are fulfilled.
  • Take care of appointments and aid with area jobs.
  • Address and settle guest problems, rising issues as required.
  • Guarantee accurate payment and repayment processes during check-out.

Education and Qualification:

  • High school diploma or equivalent; extra accreditation in hospitality is a plus.
  • Tested experience in a visitor service or front desk role.
  • Excellent communication and social abilities.
  • Understanding of resort operations and booking systems.
  • Multilingual skills are helpful.

Salary & Conveniences:

Jumeirah Al Qasr offers affordable wages for Guest Service Representatives, appropriate with experience and abilities. Along with a base salary, employees delight in advantages such as health insurance, accommodation discount rates, and chances for occupation growth within the hotel.


Joining Jumeirah Al Qasr as a Guest Solution Representative gives a distinct chance to be part of a high-end resort understood for its dedication to flawless solution. The duty is fit for people who master visitor interactions, have strong business abilities, and are committed to producing remarkable experiences. If you have a passion for friendliness and an inviting perspective, we welcome you to take into consideration joining our respected team.

How to Apply:

Interested candidates are invited to send their resumes and cover letters to Please include “Visitor Service Agent Application” in the subject line. Guest Service Agent job responsibilities.


Q1: Is previous experience in a guest service or front desk role necessary for applicants for the Guest Service Representative position at Jumeirah Al Qasr?
A1: Previous experience in a visitor solution or front desk duty is preferred. Jumeirah Al Qasr invites applications from individuals with strong communication skills and a passion for friendliness.

Q2: Exist possibilities for profession advancement within Jumeirah Al Qasr for Visitor Service Representatives?
A2: Yes, Jumeirah Al Qasr worth worker growth and gives chances for career advancement through training and interior promotions within the hotel.

Q3: What languages are considered helpful for Guest Service Professionals at Jumeirah Al Qasr?
A3: Multilingual skills, specifically in languages commonly spoken by international visitors, are thought about useful for Guest Service Brokers.

Q4: What establishes Jumeirah Al Qasr apart in regard to fringe benefit for Visitor Solution Professionals?
A4: Jumeirah Al Qasr provides a variety of special fringe benefit, consisting of lodging discount rates, medical insurance, and chances for job growth within the hotel, making it an extremely desirable work environment in the friendliness sector.

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