Job Detail:
- Company Name: Emirates Group
- Job Title: Customer service jobs in Dubai with visa sponsorship
- No. of Vacancies: 2
- Location: Dubai, United Arab Emirates
- Salary: AED 2200 – AED 4200/Monthly, with free food and accommodation
- Employment Type: Full-Time / Part-Time / Permanent / Temporary
- Experience: 1–2 years in related field
- Nationality: Any
- Benefits: As per UAE labor Law
- Country: United Arab Emirates
Also Apply: Seasonal Farm Workers
Job Description:
Emirates Group, a worldwide leader in aeronautics and traveling services, is seeking gifted people to join our group as Customer support Representatives in Dubai. As a Customer Service Agent, you will be the face of Emirates, giving outstanding solution to our valued guests and contributing to their total travel experience. Customer service jobs in Dubai with visa sponsorship.
Job Responsibilities:
- Guest Support: Help guests with bookings, check-ins, and basic inquiries, ensuring a smooth and pleasant journey.
- Appointments and Ticketing: Manage reservations, ticketing, and adjustments to take a trip plans with accuracy and efficiency.
- Luggage Services: Give assistance for lost luggage cases, harmed luggage, and baggage monitoring.
- Flight Details: Supply travelers with accurate and timely information on trip schedules, hold-ups, and entrance changes.
- Unique Support: Assist travelers with unique requirements, including unaccompanied minors, mobility device assistance, and medical demands.
- Complaint Resolution: Address and resolve consumer issues, ensuring consumer contentment and commitment.
- Fare Prices estimate: Supply precise fare quotes and details on promotions and special deals.
- File Verification: Confirm traveler documentation and conformity with travel guidelines.
- Customer Education And Learning: Educate clients on commitment programs, constant flyer benefits, and extra solutions offered by Emirates.
- Emergency Situation Reaction: Handle and communicate successfully during emergency situation circumstances, adhering to recognized procedures.
Education and Qualification:
- Secondary school diploma or equivalent.
- Previous experience in customer support, preferably in the air travel or traveling market.
- Outstanding interaction and social skills.
- Multilingual capabilities are beneficial.
- Efficiency in computer systems and booking platforms.
- Expertise of airline company plans, procedures, and regulations.
- Solid analytic and decision-making skills.
- Capacity to work in a hectic and dynamic atmosphere.
- Favorable mindset and commitment to client complete satisfaction.
Salary & Conveniences:
- Affordable salary based on experience and credentials.
- Wellness and oral insurance policy protection.
- Retirement savings plan.
- Staff member traveling advantages for self and family members.
- Opportunities for specialist growth and training.
- Uniform offered.
- Paid pause and holiday benefits.
Conclusion:
Join With Emirates Group as a Client Service Rep in Dubai offers a unique opportunity to be part of a distinguished airline known for its world-class solution. This role provides competitive settlement, detailed benefits, and the possibility to contribute to the success of an international air travel leader.
Just how to Apply:
Interested candidates are invited to send their resumes and cover letters to careers@emirates.com. Please consist of “Customer support Representative Application – Dubai” in the subject line.
FAQs:
Q: Are there opportunities for career growth within Emirates Team for Customer Support Reps?
A: Yes, Emirates Team is dedicated to the expert advancement of its employees, and there are possibilities for job innovation within different divisions.
Q: What is the work schedule for Customer care Representatives at Emirates Group?
A: The job timetable may include shifts, nights, weekends, and holidays, as customer service in the aeronautics market operates 24/7.
Q: Is fluency in English a demand for Customer care Rep settings?
A: Yes, fluency in English is essential, and efficiency in added languages is considered a possession provided to the worldwide nature of Emirates Team.
