Job Detail:
Company Name: ihateironing
Job Role: Customer Care Associate Jobs in UK
No. of Vacancies: 5
Location: United Kingdom
Salary: £28 – £48/Hour, depend on your performance & experience
Job Type: Full-Time / Part-Time
Experience: 1–2 Years in related field
Nationality: Any
Benefits: As per UK labor Law
Country: United Kingdom
Also Apply: Support Worker jobs UK with visa sponsorship
Customer Care Associate Jobs in UK
Are you enthusiastic about providing phenomenal customer support and fixing inquiries with a smile? ihateironing, a leading digital system for costs laundry and completely dry cleaning services, is currently looking for a dedicated individual to join our group as a Client Treatment Associate. This is an interesting chance to be part of a customer-centric firm committed to redefining the laundry experience. Customer Care Associate Jobs in UK.
Job Description:
As a Customer Treatment Affiliate at ihateironing, you will be at the center of guaranteeing our clients have a seamless and wonderful experience. Your function includes dealing with consumer queries, settling problems, and fostering favorable partnerships to promote our dedication to phenomenal solution. Customer Care Associate Jobs in UK.
Job Responsibilities:
- Client Support: Respond immediately to consumer inquiries through phone, email, and chat, giving accurate and helpful information.
- Issue Resolution: Properly deal with customer concerns, making sure a positive end result and contentment.
- Order Administration: Help consumers with order positioning, modifications, and cancellations.
- Communication: Keep clients notified concerning solution updates, promotions, and relevant information.
- Quality Control: Screen and assess solution quality, recognizing possibilities for renovation.
- Paperwork: Maintain detailed and exact records of customer interactions and deals.
- Cooperation: Job very closely with various other teams to make sure a collaborated and smooth customer experience.
Education and Qualification:
- Educational Background: Senior high school diploma or equivalent; added customer service training is a plus.
- Experience: Previous client service experience is favored, but an enthusiasm for consumer contentment is important.
- Abilities: Solid communication skills, compassion, problem-solving capacity, and proficiency in operation of client service software.
Salary & Benefits:
- Affordable Wage: Compatible with experience.
- Employee Discounts: Delight in price cuts on ihateironing solutions.
- Adaptable Hours: Opportunities for versatile working hours.
- Training: Ongoing training and specialist advancement.
Conclusion:
Joining ihateironing as a Consumer Treatment Partner indicates entering into a team devoted to transforming the washing and dry-cleaning experience. If you want customer service and appreciate creating positive communications, we welcome you to use and contribute to our objective of making laundry hassle-free for our clients.
Just how to Apply:
Interested candidates can submit their resume and a cover letter to careers@ihateironing.co.uk with the subject line “Consumer Care Associate Application – [Your Name]”. Customer Care Associate Jobs in UK.
FAQs:.
Q: Is previous customer care experience compulsory?
A: While previous client service experience is chosen, candidates with a solid dedication to customer satisfaction and reliable communication skills will be considered.
Q: What are the functioning hours for this role?
A: Opportunities for flexible working hours are available, and schedules can be customized to fit both employee and organization requirements.
Q: Exist possibilities for job innovation within ihateironing?
A: ihateironing is devoted to the professional development of its staff member, and there are chances for job growth within the firm.
