Job Detail:
Company Name: Abu Dhabi International Airport
Job Title: Abu Dhabi Airport Careers
No. of Vacancies: 10
Location: Abu Dhabi, United Arab Emirates
Salary: AED 2500 – AED 7500/Monthly, depend on your experience & performance
Employment Type: Full-Time / Part-Time / Permanent / Temporary
Experience: 1–2 years in related field
Nationality: Any
Benefits: As per UAE labor Law
Country: United Arab Emirates
Also Apply: Hotel Dubai Luxury
Job Description:
Abu Dhabi International Flight terminal, a first-rate aeronautics hub, is seeking vibrant individuals to join our team as Client Agents. As a Client Representative, you will certainly be the face of the airport, supplying extraordinary solution to guests and visitors, making certain a positive experience at every phase of their trip.
Job Responsibilities:
- Passenger Assistance: Invite and assist travelers with queries, giving details on trips, solutions, and facilities.
- Check-in Assistance: Help passengers with check-in procedures, consisting of directing them with self-service kiosks and helping with smooth processes.
- Luggage Aid: Offer support with baggage handling, resolving questions associated with lost or delayed luggage, and coordinating with relevant divisions.
- Safety And Security and Immigration Guidance: Deal guidance on safety and immigration treatments, guaranteeing travelers are informed and planned for the testing procedure.
- Flight Information: Provide real-time trip information, gate information, and updates to passengers, addressing any kind of changes or disruptions.
- Unique Aid: Assist guests with unique demands, consisting of those with lowered mobility, unaccompanied minors, and elderly guests.
- Lost and Found Providers: Take care of lost and located services, helping travelers in finding and recouping their personal belongings.
- Consumer Complaints: Take Care Of customer complaints and concerns properly, solving concerns promptly and intensifying when essential.
- Money Exchange Aid: Give info on currency exchange solutions and overview passengers to appropriate centers.
- Collaboration with Airport Groups: Team up with numerous airport departments, including protection, operations, and airline representatives, to guarantee a seamless traveler experience.
Education and Qualification:
- Bachelor’s level in hospitality, company, or a relevant field.
- Previous experience in customer service, ideally in the air travel or hospitality sector.
- Excellent interaction and interpersonal abilities in English; expertise of added languages is an advantage.
- Solid problem-solving capabilities and a customer-centric frame of mind.
- Knowledge of airport terminal and aviation procedures is liked.
- Experience with computer system systems and proficiency in operation customer support software program.
- Ability to operate in a hectic and vibrant atmosphere.
- Versatility in functioning changes, including weekends and holidays.
- Specialist appearance and attitude.
- Customer service certification or training is an and also.
Salary & Conveniences:
- Affordable wage based upon experience and certifications.
- Health and oral insurance policy coverage.
- Retirement savings plan.
- Staff member discounts on airport terminal services.
- Opportunities for job improvement within Abu Dhabi International Airport Terminal.
- Training and advancement programs.
- Staff member health care.
- Attire and brushing allowances.
- Free or marked down airport vehicle parking.
Conclusion:
Join With Abu Dhabi International Flight Terminal as a Customer Rep provides an exciting chance to be part of a world-renowned air travel hub, contributing to the phenomenal traveler experience. This duty supplies affordable payment, thorough benefits, and a platform for expert development within the air travel industry.
Exactly how to Apply:
Interested prospects are invited to send their applications via the Abu Dhabi Airports Careers site at careers.adac.ae. Search for “Customer Representative” to locate the specific job uploading. Abu Dhabi Airport Careers.
FAQs:
Q: What languages are essential for the Customer Representative position at Abu Dhabi International Airport Terminal?
A: Fluency in English is crucial, and proficiency in additional languages is a benefit, given the diverse worldwide traveler base at the airport terminal.
Q: Are there opportunities for career improvement within Abu Dhabi International Airport Terminal for Customer Reps?
A: Yes, Abu Dhabi International Airport terminal is committed to the expert growth of its workers, and there are possibilities for job advancement within various roles and departments.
Q: Just How does Abu Dhabi International Flight terminal manage employee training for Client Agents?
A: Abu Dhabi International Airport terminal offers thorough training programs for Client Representatives, covering flight terminal treatments, customer service criteria, and pertinent modern technologies.
Q: Is there versatility in scheduling for Consumer Reps at the flight terminal?
A: Yes, Client Representatives may be required to function shifts, including weekend breaks and holidays, to make certain protection throughout peak functional times. The airport aims to supply a fair and versatile organizing technique.
