Hotel Telephone Operator Jobs in UAE

Job Detail:

Company Name: Mövenpick Hotels & Resorts
Job Role: Hotel Telephone Operator Jobs in UAE
No. of Vacancies: 20
Location: Dubai, United Arab Emirates
Salary: AED 2800 – AED 7500/Monthly with free food accommodation
Job Type: Full-Time / Part-Time
Experience: Not required
Nationality: Any
Benefits: As per UAE labor Law
Country: United Arab Emirates

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Hotel Telephone Operator Jobs in UAE

Mövenpick Hotels & Resorts, synonymous with upscale hospitality and phenomenal solution, is inviting skilled and communicative people to join our group as Telephone Operators in the dynamic city of Dubai. Hotel Telephone Operator Jobs in UAE.

Job Description:

As a Telephone Driver at Mövenpick Hotels & Resorts, you will certainly act as the initial point of call for visitors, ensuring smooth interaction and superb client service. Your function entails managing call, questions, and visitor demands, contributing to the overall fulfillment of our visitors. Hotel Telephone Operator Jobs in UAE.

Job Responsibilities:

  • Answer incoming calls promptly and professionally, adhering to Mövenpick’s service standards.
  • Provide details concerning hotel centers, solutions, and promos.
  • Help guests with area reservations, inquiries, and demands.
  • Transfer calls to the proper departments or individuals.
  • Take and communicate exact messages, making certain prompt communication.
  • Preserve a log of guest requests and follow up to guarantee fulfillment.
  • Work together with other hotel divisions to resolve visitor needs.

Education and Qualification:

  • High school diploma or matching.
  • Previous experience as a telephone driver or in a client service function is preferred.
  • Exceptional verbal interaction skills and a pleasant behavior.
  • Experience with hotel procedures and solutions.
  • Proficiency in operation of telephone and communication systems.

Salary & Benefits:

Competitive salary based on experience.

  • Wellness and dental insurance coverage.
  • Employee discounts on Mövenpick properties and services.
  • Training and growth chances for profession growth.

Conclusion:

Embark on a satisfying occupation with Mövenpick Hotels & Resorts as a Telephone Operator, adding to our commitment to supplying remarkable service. Your function plays an essential component in making sure positive guest experiences and preserving our high requirements.

How to Apply:

Interested candidates are welcomed to submit their resume and cover letter to careers@movenpickuae.com. Please consist of “Telephone Operator Application” in the subject line. Hotel Telephone Operator Jobs in UAE.

FAQs:

Q: Is previous experience as a telephone driver needed for this position?
A: While previous experience is preferred, we welcome individuals with outstanding interaction skills and an enthusiasm for providing impressive customer care.

Q: What types of telephone calls will the Telephone Operator handle?
A: The Telephone Driver will handle a variety of phone calls, including area reservations, visitor questions, and ask for details concerning hotel services and features.

Q: Are there opportunities for profession improvement within Mövenpick Hotels & Resorts?
A: Mövenpick Hotels & Resorts is dedicated to the professional growth of its workers, offering chances for occupation development and advancement.

Job Type: Full Time
Basic Salary: AED 2500 - AED 7500

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