Customer Service Representative

Job Detail:

Company Name: MedReview Inc.
Job Role: Customer Service Representative Jobs in USA
No. of Vacancies: 5
Location: Manhattan, NY, USA
Salary: $5200 – $9800 per month with many extra facilities
Job Type: Full-Time / Part-Time
Experience: 1–2 Years in related field
Nationality: Any
Benefits: As per USA labor Law
Country: United States

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Customer Service Representative

Job Description:

MedReview Inc., a leading health care modern technology business, is looking for devoted and customer-focused people to join our team as Customer care Agents in Manhattan, NY, United States. As a Customer Service Representative at MedReview Inc., you will be the first factor of contact for our customers, offering phenomenal solution and assistance. This position provides an interesting chance to work in a hectic and gratifying setting within the healthcare sector. Customer Service Representative Jobs in USA.

Job Responsibilities:

  • Manage incoming phone calls, emails, and questions from clients pertaining to item details, orders, and account administration.
  • Aid clients with fixing technical concerns and supply support on using our software solutions.
  • Process orders, returns, and reimbursements precisely and effectively, following company plans and procedures.
  • Maintain in-depth documents of consumer interactions and deals in the CRM system.
  • Team up with internal teams, consisting of sales, advertising and marketing, and technical assistance, to resolve client concerns and intensify complex situations as needed.
  • Make certain customer contentment by attending to questions and worries in a timely and professional way.
  • Determine opportunities to upsell or cross-sell products and services to meet client demands and revenue goals.
  • Remain updated on item features, updates, and industry patterns to provide enlightened assistance to clients.

Education and Qualification:

  • Secondary school diploma or equivalent.
  • Previous experience in customer service, telephone call facility, or relevant duties is favored.
  • Solid interaction and interpersonal skills.
  • Exceptional problem-solving and multitasking capabilities.
  • Efficiency in using client connection administration (CRM) software application and other appropriate tools.
  • Ability to function individually and as part of a team.

Salary & Conveniences:

  • Competitive salary based on experience and qualifications.
  • Comprehensive benefits package including health insurance, retirement, and paid time off.
  • Opportunities for profession development within MedReview Inc.
  • Training and specialist development programs to boost client service abilities and knowledge.
  • A helpful work environment with possibilities for discovering and growth.

Conclusion:

Join With MedReview Inc. as a Customer care Rep uses an exciting possibility to make a favorable impact on our clients’ experience while working in a vibrant and collective setting. If you are passionate concerning providing remarkable client service and structure solid client connections, we want to speak with you. Customer Service Representative Jobs in USA.

How to Apply:

Interested candidates should send their return to and cover letter to [email address] with the subject line “Customer Service Representative Application – [Your Call]. Please include pertinent experience, qualifications, and why you are interested in signing up with MedReview Inc. Customer Service Representative Jobs in USA.

FAQs:

Q: Is previous experience in medical care modern technology required for this placement?
A: Prior experience in medical care in modern technology is favored, but not required. However, candidates should have strong client service abilities and a desire to discover our products and services.

Q: What are the functioning hours for this setting?
A: The working hours are commonly basic service hours, yet occasional night or weekend shifts might be required to suit client requirements.

Q: Are there opportunities for profession innovation within MedReview Inc.?
A: Yes, MedReview Inc. values the expert advancement of its staff members and supplies opportunities for occupation advancement within the company.

Job Type: Full Time
Job Location: Manhattan NY USA
Employer Name: MedReview Inc.
Basic Salary: $32 - $48/Hourly

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