Customer Service Jobs in Kuwait

Job Detail:

Company Name: Zain Kuwait
Job Role: Customer Service Jobs in Kuwait
No. of Vacancies: 5
Location: Kuwait City, Al Asimah, Kuwait
Salary: 320 KD – 520 KD/Monthly with free food accommodation
Job Type: Full-Time / Part-Time
Experience: 1–2 Years in related field
Nationality: Any
Benefits: As per Kuwait labor Law
Country: Kuwait

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Customer Service Jobs in Kuwait

Job Description:

Zain Kuwait, a leading telecommunications firm, is searching for passionate and dedicated people to join our group as Customer Service Reps. As a Client Service Rep, you will certainly be the key point of contact for our valued consumers, providing exceptional solution and assistance to guarantee their satisfaction. Customer Service Jobs in Kuwait.

Job Responsibilities:

  • Deal with customer inquiries and solve problems through phone, email, chat, or in-person interactions.
  • Aid clients with invoicing questions, solution activation, account modifications, and technical assistance.
  • Offer precise and prompt details pertaining to Zain’s items, solutions, and promos.
  • Process customer orders, payments, and service demands properly and successfully.
  • Determine and intensify complicated issues to the appropriate division for resolution.
  • Maintain in-depth documents of client communications and transactions in the CRM system.
  • Follow up with customers to guarantee their problems are dealt with, and their demands are satisfied.
  • Work together with other departments to boost processes and boost the overall client experience.
  • Stay upgraded on industry patterns and Zain’s newest offerings to offer educated support to consumers.

Education and Qualification:

  • Bachelor’s level in Organization Management, Telecom, or a relevant field.
  • Previous experience in client service or a similar duty is liked.
  • Exceptional interaction and interpersonal abilities.
  • Efficiency in operation customer support software application and MS Workplace applications.
  • Capacity to work versatile hours, including evenings and weekends.

Salary & Advantages:

Competitive salary based on experience and qualifications. Advantages consist of medical insurance, efficiency benefits, training and advancement opportunities, and discount rates on Zain services and products. Customer Service Jobs in Kuwait.

Conclusion:

Join With Zain Kuwait and become part of a vibrant group dedicated to providing remarkable telecoms solutions to clients. As a Customer Care Rep, you will certainly play a vital role in ensuring client fulfillment and loyalty in Kuwait’s competitive telecom market. Customer Service Jobs in Kuwait.

Exactly how to Apply:

Interested candidates are invited to submit their resumes and cover letters to careers@kw.zain.com. Please include “Customer Service Rep Application” in the subject line. Customer Service Jobs in Kuwait.

FAQs:

Q1: What training will be offered to brand-new Customer care Agents?
A1: Zain Kuwait gives thorough training programs to gear up Customer Service Agents with the knowledge and skills needed to master their functions.

Q2: Is there space for occupation innovation within Zain Kuwait?
A2: Yes, Zain Kuwait values staff member growth and uses possibilities for job development and development within the firm.

Q3: What establishes Zain Kuwait apart from other telecoms business?
A3: Zain Kuwait is understood for its cutting-edge services, trustworthy network, and dedication to client complete satisfaction, making it a favored choice for telecommunications customers in Kuwait.

Q4: Will Customer Service Representatives have opportunities to connect with customers in person?
A4: Yes, Client service Representatives might communicate with clients in-person at Zain Kuwait’s retail electrical outlets, giving customized aid and assistance.

Job Category: Customer Service
Job Type: Full Time
Employer Name: Zain Kuwait

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