Customer Service Associate

Customer Service Associate Jobs in Qatar

Job Detail:

Company Name: Al Koot Insurance & Reinsurance Company
Job Role: Customer Service Associate Jobs in Qatar
No. of Vacancies: 5
Location: Doha, Qatar
Salary: QAR 2800 – QAR 5800/Month with free food accommodation
Job Type: Full-Time / Part-Time
Experience: 1–2 Years in related field
Nationality: Any
Benefits: As per Qatar labor Law
Country: Qatar

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Customer Service Associate Jobs in Qatar

Company Review:

Al Koot Insurance Coverage & Reinsurance Business is a leading service provider of insurance coverage and reinsurance solutions in Qatar, devoted to supplying innovative services and outstanding customer service. With a concentrate on stability, dependability, and professionalism, Al Koot Insurance Coverage & Reinsurance Business remains to be a relied on partner for individuals and services looking for thorough threat administration remedies. Customer Service Associate Jobs in Qatar.

Job Summary:

As a Customer Support Affiliate at Al Koot Insurance & Reinsurance Firm in Doha, you will certainly be responsible for providing top-notch customer care and support to clients, guaranteeing their demands are met and queries are resolved in a timely and professional fashion. You will function as the primary factor to get in touch with for clients, supplying support with insurance plan, asserts processing, and general questions. Customer Service Associate Jobs in Qatar.

Job Responsibilities:

  • Handle incoming calls, e-mails, and queries from consumers, addressing their concerns, concerns, and requests promptly and favorably.
  • Provide info and help to customers pertaining to insurance policy items, coverage choices, and plan features.
  • Process brand-new insurance applications, revivals, and policy changes precisely, making sure compliance with firm guidelines and regulative needs.
  • Aid customers with claims processing, consisting of gathering relevant details, recording cases details, and coordinating with claims adjusters and experts.
  • Maintain accurate documents of client communications, deals, and inquiries utilizing CRM software application or various other assigned systems.
  • Follow up with customers to guarantee complete satisfaction with services supplied, deal with any type of issues or problems, and rise complicated situations to administration as required.
  • Collaborate with various other departments, consisting of underwriting, sales, and financing, to address consumer requirements and assist in smooth service delivery.
  • Stay updated on product understanding, market trends, and regulatory changes to give educated support and guidance to clients.

Education and Qualification:

  • Bachelor’s level in Organization Management, Financing, or relevant area favored.
  • Previous experience in customer support or insurance-related duties is beneficial.
  • Excellent communication skills in English and Arabic, both verbal and written.
  • Solid social skills with a customer-focused technique.
  • Efficiency in computer system applications, including MS Workplace and CRM software.

Salary & Perks:

  • Competitive income based upon experience and qualifications.
  • Comprehensive benefits bundle consisting of medical insurance and retirement.
  • Opportunities for career innovation and specialist development.
  • Staff member price cuts on insurance coverage products and services.
  • Training programs and workshops to enhance abilities and expertise.

Conclusion:

Join Al Koot Insurance & Reinsurance Firm as a Customer Care Partner and enter into a dynamic team committed to delivering exceptional insurance coverage remedies and client fulfillment in Doha, Qatar.

Exactly how to Apply:

Interested prospects need to submit their resumes and cover letters online via the Al Koot Insurance Coverage & Reinsurance Business professions’ portal at [website web link] Please define the placement title and place in your application. Customer Service Associate Jobs in Qatar.

Customer Service Associate Jobs in Qatar

FAQs:

Q: Is previous experience in the insurance coverage industry needed for this setting?
A: While previous experience in the insurance industry is useful, prospects with solid customer support skills and a readiness to discover are motivated to use. Training will be provided to successful prospects to acquaint them with insurance policy items and processes.

Q: What are the functioning hours for Client service Associates at Al Koot Insurance & Reinsurance Company?
A: The working hours for Client service Associates at Al Koot Insurance Coverage & Reinsurance Company might differ depending on operational demands and departmental demands. Adaptability in scheduling may be needed to fit customer inquiries and solution requests.

Customer Service Associate Jobs in Qatar

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