IT Help Desk jobs in USA

IT Help Desk jobs in USA

IT Help Desk jobs in USA

Job Detail:

Company Name: Kate Farms
Job Role: IT Help Desk jobs in USA
No. of Vacancies: 5
Location: Santa Barbara, CA, USA
Salary: $34 – $48/hour, depend on your performance & experience
Job Type: Full-Time / Part-Time
Experience: 1–2 Years in related field
Nationality: Any
Benefits: As per USA labor Law
Country: United States

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IT Help Desk jobs in USA

Job Summary:

Kate Farms, a leading service provider of plant-based medical nutrition, is seeking a proactive and customer-focused person to join our group as an IT Help Work desk. The IT Assistance Desk will supply technological support and assistance to staff members, making certain smooth operation of computer systems, software application, and peripherals.

Job Responsibilities:

  • Reply to IT sustain requests from employees via phone, email, or in-person, offering timely and effective resolution to technical concerns.
  • Troubleshoot hardware and software problems, consisting of desktops, laptops, printers, mobile devices, and peripherals.
  • Mount, set up, and keep software applications and running systems, guaranteeing compatibility and safety and security conformity.
  • Establish individual accounts, permissions, and accessibility rights based on firm plans and procedures.
  • Conduct system upgrades, spots, and updates to improve performance and safety and security.
  • Provide technical training and aid to employees on IT tools and software application applications.
  • Paper IT assistance activities, including troubleshooting steps, services, and resolutions, in the ticketing system.
  • Work together with IT staff member and exterior suppliers to escalate complicated issues and coordinate problem resolution.
  • Assist in the advancement and application of IT policies, treatments, and ideal techniques.

Education and Qualification:

  • Bachelor’s degree in Information Technology, Computer Technology, or a related area.
  • Minimum of 2 years of experience in IT sustain or help desk duties.
  • Effectiveness in Windows and Mac operating systems, Microsoft Office collection, and IT troubleshooting tools.
  • Solid analytical, analytic, and interaction skills.
  • IT certifications (e.g., CompTIA A+, Microsoft Certified Specialist) are an and also.

Salary & Conveniences:

Affordable income based upon experience and certifications. Benefits may include medical insurance, retirement, paid time off, and chances for professional growth and job growth within Kate Farms.


Join With Kate Farms and become part of a mission-driven business committed to offering cutting-edge nourishment remedies. As an IT Help Work desk, you will play an important duty in supporting our workers and ensuring the integrity and effectiveness of our IT systems in Santa Barbara, CA.

Exactly how to Apply:

Interested prospects are encouraged to submit their resumes and cover letters to Please consist of “IT Assist Work desk Application” in the subject line.

IT Help Desk jobs in USA


Q1: What OS and software application applications does Kate Farms use?
A1: Kate Farms uses both Windows and Mac running systems, in addition to a variety of software applications including Microsoft Office, G Suite, and industry-specific tools for nourishment administration.

Q2: Is remote job readily available for the IT Aid Desk position?
A2: While some on-site presence might be required for hands-on assistance, Kate Farms supplies adaptability and opportunities for remote job based on work responsibilities and company demands.

Q3: Are there chances for development within the IT department at Kate Farms?
A3: Yes, Kate Farms values staff member growth and offers opportunities for development and career growth within the IT department and across the organization.

Q4: What establishes Kate Farms apart as an employer in the nourishment market?
A4: Kate Farms is committed to improving the lives of people with clinical and nutritional demands via ingenious plant-based nutrition services. We prioritize employee wellness, sustainability, and social obligation in everything we do.

IT Help Desk jobs in USA